Support

Contact

General: support@specproof.ai
Billing: billing@specproof.ai
Security: security@specproof.ai
Privacy: privacy@specproof.ai

We aim to respond to support email within one business day.

Common topics

Connecting the MCP server to Claude: use the Anthropic connectors directory or configure a custom connector pointing to https://mcp.specproof.ai. Authentication is OAuth 2.0; no API keys are required.
Rate limits and quotas: see your current tier on the Billing page.
Corpus coverage: use the get_database_stats MCP tool to see which 3GPP releases, IETF RFCs, and Multimedia specifications are indexed.
Wrong or outdated spec content: email support@specproof.ai with the document number and clause, and we will reindex.

Status

Current service status and incident history: specproof.ai. If the Service is unreachable and the site confirms operational, check your network and OAuth token.

Responsible disclosure

Security researchers: report vulnerabilities to security@specproof.ai. Please do not probe production without prior written authorization.